Request return

Return policy

In the event that your item doesn’t fit or the product is faulty we’re happy to exchange for a credit note. The credit note is a unique code only redeemable by the same account used on the original purchase.

Item(s) must be returned within 14 days from the purchase date. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange for credit note.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and the swing tag not removed.

Sourced items

Items that have been exclusively sourced may not be returned.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.